Terms and Conditions

Welcome to Olivia Maxwell-Jones Cotswolds Aesthetics. These terms and conditions outline the rules and regulations for the use of our website and services. Should you have any questions regarding any aspect of these Terms and Conditions – please email us at [email protected]

  1. Introduction

By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website or any of our services.

  1. Definitions

“Company” refers to Olivia Maxwell-Jones Cotswolds Aesthetics.

“Client” refers to any individual using our services.

“Website” refers to our official website at www.oliviamaxwell-jonescotswoldsaesthetics.co.uk.

  1. Appointments and Consultations

Booking: Appointments can be made via our website, phone, email, or in person.

Cancellation: Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.

Consultations: Initial consultations are required for new clients to assess suitability for treatments.

  1. Payment Terms

Pricing: All treatment prices are listed on our website and may vary based on individual needs. We will do out utmost to keep these prices up-to-date but we would always urge you to check pricing at the point of making a booking.

Payment Methods: We accept major credit/debit cards, bank transfers, and cash payments.

Payment Plans: Flexible payment plans are available and must be agreed upon before commencing treatment.

  1. Treatment and Aftercare

Safety: All treatments are performed by qualified professionals using proven, tested products.

Results: Results may vary based on individual conditions and adherence to aftercare instructions.

Aftercare: Detailed aftercare instructions will be provided post-treatment, and it is the client’s responsibility to follow these guidelines.

  1. Refund Policy

Treatment Packages: Refunds for pre-paid treatment packages are available only if treatments have not commenced and at least 24 hours notice has been given.

Products: Unopened products can be returned within 14 days of purchase for a full refund. Opened or used products cannot be refunded.

Unsatisfactory Results: If a client is unsatisfied with the results, a follow-up consultation will be arranged to address concerns.

  1. Privacy Policy

Data Collection: We collect personal information for the purpose of providing and improving our services.

Data Protection: All personal data is stored securely and processed in accordance with our Privacy Policy.

Third-Party Disclosure: We do not share personal information with third parties without client consent, except as required by law.

  1. Intellectual Property

Content Ownership: All content on the website, including text, images, and logos, is the property of Olivia Maxwell-Jones Cotswolds Aesthetics.

Usage Restrictions: Clients may not copy, distribute, or use any content from the website without prior written consent from the Company.

  1. Limitation of Liability

Medical Disclaimer: Our treatments are not intended to replace medical advice or treatment. Clients should consult with a healthcare professional for medical concerns.

Liability: The Company is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website.

  1. Changes to Terms and Conditions

Updates: We may update these terms and conditions periodically. Clients are encouraged to review this page regularly to stay informed of any changes.

Acceptance of Changes: Continued use of our website and services following any changes indicates acceptance of the new terms.

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

  1. Contact Information

For any questions or concerns regarding these terms and conditions, or if you want to register a formal complaint please contact us at:

Olivia Maxwell-Jones Cotswolds Aesthetics

The Stores, Market Square, Bampton, Oxfordshire OX18 2JJ

T: 07780 053503

E: [email protected]

By using our website and services, you agree to these terms and conditions. Thank you for choosing Olivia Maxwell-Jones Cotswolds Aesthetics.

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